Refund and Return Policy

At LABLACK, we understand that sometimes a product may not meet your expectations or may not fit perfectly. That's why we have a hassle-free refund and return policy in place to ensure your satisfaction.

30-Day Money-Back Guarantee

If you are not completely satisfied with your purchase, you can return it within 30 days of receiving it for a full refund. No questions asked. We believe in the quality of our products and want you to be confident in your purchase.

Easy Returns Process

Returning a product is simple and straightforward. Just follow these steps:

  1. Contact our customer support team at support@lablack.com within 30 days of receiving your order to initiate the return process.
  2. Our team will provide you with a return authorization number and the return shipping address.
  3. Package the item securely, including all original packaging and accessories.
  4. Ship the item back to us using a trackable shipping method.
  5. Once we receive the returned item, our team will inspect it to ensure it is in its original condition.
  6. If the item passes inspection, we will process your refund within 5 business days.

Conditions for Returns

In order to be eligible for a refund, the item must meet the following conditions:

  • The item must be unused and in the same condition as when you received it.
  • All original tags, labels, and packaging must be intact.
  • The item must not be damaged, altered, or worn.

Exchanges

If you would like to exchange your purchase for a different size or color, please follow the return process outlined above and indicate your preference for an exchange. Once we receive your returned item, we will process the exchange and ship the new item to you.

Non-Refundable Items

Some items are non-refundable and will not be eligible for a return. These include:

  • Items that have been personalized or customized.
  • Items that have been worn or used.
  • Items purchased during a sale or promotional period.

Customer Satisfaction is Our Priority

At LABLACK, we strive to provide the highest level of customer satisfaction. If you have any questions or concerns about our refund and return policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure that you have a positive shopping experience with us.